Wednesday, August 17, 2011

Thank You! (Talk of the Town)

Thank you for voting us Delaware County's Talk of the Town for Heating, Cooling & Plumbing!
 

Monday, August 15, 2011

Sump Pumps

With all of this rain that we had over the past weekend and in the forecast for the coming week, we wanted to give you some information on the importance of installing and maintaining a sump pump in your basement.   It has been estimated that 90 - 95% of basements will experience a problem with water penetration.  Basement flooding is most common in flat terrain area's where rain water, or melting snow does not have anywhere to go, often sitting against the outside of your basement wall seeping into the cracks in your foundation.

Flooding in your basement could cause damage to your flooring, drywall & appliances.  Excessive moisture building up in your home could also cause health problems for you and your family due to the growth of mold.  Installing a sump pump is the best defense to prevent basement flooding.  A sump pump will pump out water from the lowest section of the basement before the water level reaches the basement floor level. As groundwater level rises it is diverted into the sump hole. When the water reaches what is called ‘the critical level’, the sump pump begins to pump it out through a pipe that leads outside and away from your foundation.  Preventing the water from ever hitting the basement floor!

We recommend that the installation of a Sump Pump should be handled by a professional to ensure that it is installed correctly; if the system is not installed correctly it will not function properly.

Your Sump Pump should be checked for functionality every couple of month to avoid any failures in the system, there are a few things that you can do yourself to test the operation of the pump.
  1. Fill the pit with water
  2. Check the outside drain for water, sometimes the sump pump will run (make noise) but not actually pump the water out.
  3. Make sure the Float is not restricted in any way.
  4. Clean the air hole in the discharge line.
  5. Listen for any strange noises coming from the motor.
If your system has a battery backup, please make sure to replace the battery every 2 years; we also do recommend the installation of the Water Commander Backup Sump Pump - which will operate on water pressure in the event of a power outage, or sump pump failure.
For more information or to set up your free estimate to install either a sump pump or a back up system, please feel free to give us a call at 610-544-7999.

Since 1977, William Henderson Plumbing & Heating Inc has been providing quality plumbing, heating and cooling service throughout Delaware County and the Main Line. We can be reached in our office at 610-544-7999 or visit us on the web at www.wmhendersoninc.com.


Wednesday, August 3, 2011

Angie's List Super Service Award





WM Henderson Earns Coveted Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service

William Henderson Plumbing, Heating & Cooling services has been awarded the prestigious 2010 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the companies rated on the nation’s leading provider of consumer reviews on local service companies.

“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List.

Since 1977, William Henderson Plumbing & Heating Inc has been providing quality plumbing, heating and cooling service throughout Delaware County and the Main Line. We can be reached in our office at 610-544-7999 or visit us at www.wmhendersoninc.com.

Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List, but members can find the 2010 Super Service Award logo next to company names in search results on AngiesList.com.

Angie’s List collects consumer reviews on local contractors and doctors in more than 500 service categories. Currently, more than 1 million consumers across the U.S. rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service. Take a quick tour of Angie’s List and view the latest Angie’s List news.